Feastra Terms and Conditions
Welcome to Feastra. By using our website and catering services, you agree to the following Terms and Conditions. Please read them carefully before booking with us.
1. Services Provided
Feastra offers professional catering services for weddings, corporate events, private parties, and other occasions across Virginia, Maryland, Washington DC, and the DMV area. All services are subject to availability and may require advance booking.
2. Booking and Orders
All bookings must be confirmed in writing (via email or our contact form).
A deposit may be required to secure your date and services.
Final guest counts, menu selections, and event details must be provided within the timeline specified by Feastra.
3. Payments
Payment terms will be shared during booking.
Deposits are typically non-refundable unless otherwise agreed.
The balance must be paid by the due date on your invoice.
Late payments may incur additional charges.
4. Cancellations and Refunds
Cancellations must be submitted in writing.
Refund eligibility depends on the timing of your cancellation and event costs already incurred.
Feastra reserves the right to retain deposits and charge for expenses already committed.
5. Allergies and Dietary Requirements
Feastra will accommodate dietary restrictions and allergies when informed in advance.
While we take precautions, we cannot guarantee that all dishes are free from allergens. Clients must notify us of all dietary needs before the event.
6. Client Responsibilities
The client is responsible for providing accurate event details, venue access, and any required permits.
The client is also responsible for the conduct of their guests during the event.
7. Liability
Feastra is not liable for damages, losses, or delays caused by events outside our control (e.g., extreme weather, venue restrictions, supply shortages).
Our liability for any claim is limited to the amount paid for the catering service.
8. Intellectual Property
All website content, branding, menus, text, and images are the property of Feastra and may not be copied, used, or distributed without permission.
9. Privacy
Your use of our website and services is also governed by our Privacy Policy.
10. Governing Law
These Terms and Conditions are governed by the laws of the United States and the Commonwealth of Virginia.
11. Contact Us
For questions about these Terms and Conditions or your booking:
Email us at: info@cateringdmv.us
Or fill out the form on our Contact Us page.